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About Us

Thank you for viewing my page. My name is Elaine Jenkin I manage and run Pinetrees Trading Ltd. I aim to offer quality products, excellent service and quick delivery . My feedback tells me I am mostly achieving this, but if you are not satisfied with any aspect please contact me and I will try my best to resolve it. Our priorities are Excellent service Low Prices Quality items Speedy Delivery. 

Delivery policy 
Please note we post items Monday to Friday if items are paid for before 12a.m they are usually posted same day . We do not post bank holidays .  Tracking information only available if you have selected and paid for signed for service with tracking.international deliveries are sent Royal Mail airmail . 

Refund policy 
We will refund cost of any unwanted items within 30 days any returned items must be unopened ( accept if faulty) and packed as sent including your order id and details . On faulty or damaged items please contact us we normally will refund post cost cheapest method ,this must be authorised 1st. This does not effect your statutory rights. please contact before returning items. Thank you.

Company Details 
Pinetrees Trading Ltd, (registrated name & address )
North Yorkshire,
YO12 4ND
vat registration number GB930698403
Email pinetreestrading@tinternet.com
Telephone 01723 864939
Email pinetreestrading@tinternet.com